Receiving Emails of Recent Workspace Changes

To keep up-to-date with recent workspace changes, you can receive alerts of workspace activity by email on an instantaneous basis (one email per change) or daily basis (one email with a summary of the day's activity). You indicate this in your workspace Preferences.

Here is a sample daily notification

If you do not specify a preference, you will receive email notifications based on the setting that the Workspace Administrator set when they created the workspace. For example, if the person who created the workspace set email notifications to be sent daily, then you will receive an email daily until you specify otherwise.

Note: Keep in mind that if you specify that you do not want to receive any notifications, you still may receive email reminders about upcoming events, based on your contact role in your profile. For example, someone in your workspace might create a Sales Meeting event and specify all Sales Reps to receive an email notification. If you have a contact role of Sales Rep in your profile, then you will receive an upcoming event reminder via email. For details, see “Adding, Editing, and Deleting Events” .

To get recent changes by email

1	Click Applications > Workspaces,.

2	Open a workspace, click Menu, and then click Workspace Preferences.

3	On the Preferences page, specify how often you want to receive emails about workspace activity.

The following table describes the available options.

Click...	To...
No Notification	Not receive any email about workspace activity. The exception is event reminders; depending on your contact role in your profile, you may receive upcoming event reminders for the workspace. This is controlled by the person who creates the event. For details, see “Adding, Editing, and Deleting Events” .
Daily Notification	Receive a daily email (usually in the evening) summarizing all of the changes to the workspace over the past 24 hours. The email contains: The name of the workspace A list of changes, such as events added, conversations started, and people added The names of the people who made the changes Links to updated conversations
Instant Notification	Receive an email every time a change occurs in the workspace. For example, if someone is added to the workspace, you will receive a single-line email notifying you of the change. Similarly, if someone replies to a conversation topic, you will receive an email with a link to the updated conversation. Depending on the level of participation in your workspace, this setting may result in a large number of email notifications. You might consider switching to Daily Notification if the number of emails becomes overwhelming.
Workspace Setting	Use the default notification setting that the Workspace Administrator set for the workspace. Every workspace has a default notification setting, such as Daily Notification or Instant Notification. When a person creates a workspace (the Workspace Administrator), he or she can specify how often they want workspace members to receive notifications. You can override this setting by selecting any of the other notification settings in Preferences.

4	Click Save.

21.2 release. Updated April 7, 2021 OpenText Active Community User Guide PDF

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